Reschedule & Cancellation Policy

Refund & Weather Policy for Our Public Scheduled Sails

Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event. If you cannot attend your ticketed event, you may transfer them to another party.

The Captain may cancel the activity in the event of inclement, severe or unsafe weather conditions. If the event must be canceled, ticket-holders will at their option be allowed to reschedule tickets (subject to availability), receive credit for a future event, or receive a 100% refund.

We recommend arriving 15 minutes before the scheduled departure time of your trip. Please allow ample time for unanticipated traffic delays and parking. There are no refunds for no-shows or trips missed due to lateness. Missed trips may be rescheduled on a stand-by basis subject to availability.

Please feel free to contact us for further information.